Severity
P1 - Single gateway host at 96.2% CPU with sharp upward trend; risk of service degradation/unavailability.
Root Cause
- Runaway process or resource leak (trending +55.6% over 5 readings)
- Recent deployment or config change triggering resource exhaustion
Actions
- SSH to claw-gateway1 and run
top -b -n 1 | head -20 to identify top CPU consumer.
- Verify offending process with
ps aux --sort=-%cpu | head -10; check journalctl for recent restarts or errors.
- Restart the identified service; monitor CPU for 2–3 minutes.
- If CPU remains >80% after 3 restarts, escalate to Diego Perez immediately.
- Last resort:
sudo reboot (expect 2–3 min downtime).
Watch
- CPU utilization; escalate if sustained >80% post-restart.
- Memory and disk remain healthy; focus on process-level anomalies.
Escalate If
CPU remains >80% after 3 service restart attempts or continues trending upward.