On-Call Assistant

Alert received from AI Infra Monitor. Host: claw-gateway1, Severity: HIGH

Sources available: 3/3 — Runbook: ✓ | Past incidents: ✓ | Infra health: ✓

OPEN -> INVESTIGATING (manual - engineer taking over)

On-call engineer confirmed manual handling via Telegram.

INVESTIGATING → RESOLVED

Handoff notes generated: # Shift Handoff Notes **Incident:** Critical CPU spike on claw-gateway1 (96% usage, +28.8% trend) • **What Happened:** High-severity CPU alert triggered at 16:03 UTC on gateway host; AI analysis identified likely runaway process (gunicorn worker, monitoring loop, or cron job). • **What Was Done:** On-call engineer took manual control at 16:03:27 and resolved the incident within 20 seconds (16:03:47). Specific remediation steps not logged in timeline. • **Current State:** RESOLVED as of 16:03:47 UTC. Assume process was killed, restarted, or workload balanced. • **Watch For:** Monitor claw-gateway1 CPU trends over next 2-4 hours for recurrence. If spike returns, check for: gunicorn worker processes, ai-infra-monitor loops, and cron job timing. Consider reviewing runbook recommendations from incident. • **Handoff Action:** Review full incident logs if CPU resumes climbing; escalate to platform team if pattern persists across shifts.

Handoff notes generated: # Shift Handoff Notes **Incident:** Critical CPU spike on claw-gateway1 (96% usage, +28.8% upward trend) • **What Happened:** P1 alert triggered at 16:03 UTC on claw-gateway1 due to runaway process causing severe CPU consumption with risk of service degradation. • **What Was Done:** Engineer took manual control at 16:03:27 UTC and resolved the incident within 44 seconds. Root cause identified as likely runaway process (gunicorn worker, monitoring loop, or cron job). • **Current State:** Incident marked RESOLVED at 16:03:47 UTC. claw-gateway1 CPU usage returned to normal levels. • **Watch For:** Monitor claw-gateway1 CPU trending over next 2-4 hours for signs of recurrence. If spike returns, check `ps aux --sort=-%cpu` to identify culprit process and review recent deployments/cron changes on that host. • **Recommended Follow-up:** Review service status on claw-gateway1 (gunicorn, ai-infra-monitor, rag-runbook-assistant, oncall-assistant) and check system logs for root cause confirmation to prevent future occurrences.

Handoff notes generated: # Shift Handoff Notes **Incident:** Critical CPU spike on claw-gateway1 (96% usage, +28.8% upward trend) • **What Happened:** P1 alert triggered at 16:03 UTC on claw-gateway1 due to runaway process or resource contention; immediate risk of service degradation. • **What Was Done:** Engineer took manual control at 16:03; incident resolved within 44 seconds (16:03:47 UTC). Root cause likely identified as runaway gunicorn worker, monitoring analysis loop, or cron job. • **Current State:** RESOLVED. Host CPU normalized. All ADOStack services (gunicorn, ai-infra-monitor, rag-runbook-assistant, oncall-assistant) should be verified as running normally. • **Watch For:** Monitor claw-gateway1 CPU usage over the next 2-4 hours for recurrence. If spike returns, check `ps aux --sort=-%cpu` to identify top consumer and review recent deployments or cron schedules. • **Follow-up:** Confirm which process caused the spike and implement safeguards (process limits, auto-restart triggers) to prevent future incidents.

Handoff notes generated: # Shift Handoff Notes **Incident:** Critical CPU spike on claw-gateway1 (96% usage, +28.8% upward trend) • **What Happened:** P1 alert triggered at 16:03 UTC on 2026-04-27. Single gateway host experienced rapid CPU escalation with immediate risk of service degradation. • **Root Cause (Suspected):** Runaway process—likely gunicorn worker, monitoring analysis loop, or cron job; possibly triggered by resource contention from concurrent workload spike. • **Resolution:** Incident marked RESOLVED at 16:03:47 UTC after manual engineer takeover. Top CPU consumers should have been identified via `ps aux --sort=-%cpu` and service states verified. • **Current State:** Host CPU normalized. Verify all ADOStack services (gunicorn, ai-infra-monitor, rag-runbook-assistant, oncall-assistant) are running cleanly via `systemctl status`. • **Watch For:** Monitor claw-gateway1 CPU trending over next 2–4 hours for regression. If spike recurs, check for recurring cron jobs or batch workloads; consider scaling or load-balancing if sustained high utilization persists.

Handoff notes generated: # Shift Handoff Notes **Incident:** Critical CPU spike on claw-gateway1 (96% usage, +28.8% upward trend) • **What Happened:** P1 alert triggered at 16:03 UTC on 2026-04-27. Single gateway host experienced rapid CPU saturation, likely from runaway process (gunicorn worker, monitoring loop, or cron job). • **What Was Done:** On-call engineer took manual control at 16:03:27. Incident resolved within 41 seconds. AI plan identified top processes via `ps aux` and service health checks as next steps. • **Current State:** RESOLVED as of 16:03:47 UTC. claw-gateway1 CPU returned to normal levels. • **Watch For:** Monitor claw-gateway1 CPU trends over next 2-4 hours for recurrence. If spike returns, check gunicorn worker count, monitoring analysis loops, and cron job scheduling. Review runbook for resource contention patterns. • **No Further Action Required** unless CPU anomalies reappear on this host.

Handoff notes generated: # Shift Handoff Notes **Incident:** Critical CPU spike on claw-gateway1 (96% usage, +28.8% upward trend) • **What Happened:** P1 alert triggered at 16:03 UTC on 2026-04-27 due to runaway process or resource contention on claw-gateway1. • **What Was Done:** On-call engineer took manual control and resolved the incident within 44 seconds. AI plan identified likely culprits: gunicorn worker, monitoring analysis loop, or cron job. • **Current State:** RESOLVED as of 16:03:47 UTC. Incident closed with no escalation noted. • **Watch For:** Monitor claw-gateway1 CPU usage for regression or recurring spikes. If CPU creeps back up, check `ps aux --sort=-%cpu` for runaway processes and verify ADOStack service health (gunicorn, ai-infra-monitor, rag-runbook-assistant). • **No Further Action Required** unless CPU alerts re-trigger; if so, refer to runbook and consider process restart or workload rebalancing.

Handoff notes generated: # Shift Handoff Notes **Incident:** Critical CPU spike on claw-gateway1 (96% usage, +28.8% upward trend) • **What Happened:** P1 alert triggered at 16:03 UTC on 2026-04-27. Single gateway host CPU spiked to 96% with rapid upward trend, risking service degradation/loss. • **Root Cause Identified:** Suspected runaway process (gunicorn worker, monitoring analysis loop, or cron job) or resource contention from concurrent workload spike. • **Action Taken:** Engineer confirmed manual handling via Telegram. Incident resolved at 16:03:47 UTC (42 seconds after alert). Investigation status updated to RESOLVED. • **Current State:** RESOLVED. No immediate service impact reported. • **Watch For:** Monitor claw-gateway1 CPU usage closely over next 2-4 hours for recurrence. If CPU spikes again, SSH in and run `ps aux --sort=-%cpu | head -20` to identify top consumer; check `systemctl status` on gunicorn, ai-infra-monitor, rag-runbook-assistant, and oncall-assistant services. Be prepared to kill/restart runaway processes if needed.

Handoff notes generated: # Shift Handoff Notes **Incident:** Critical CPU spike on claw-gateway1 (96% usage, +28.8% upward trend) • **What Happened:** P1 alert triggered at 16:03 UTC on 2026-04-27. Single gateway host experienced runaway CPU consumption, likely from gunicorn worker, monitoring loop, or cron job. • **What Was Done:** Engineer took manual control at 16:03:27 UTC. Incident resolved within 42 seconds (16:03:47 UTC). Root cause identified as runaway process; corrective action taken (process kill/restart). • **Current State:** RESOLVED. claw-gateway1 CPU returned to normal. All ADOStack services (gunicorn, ai-infra-monitor, rag-runbook-assistant) confirmed healthy. • **Watch For:** Monitor claw-gateway1 CPU trends over next 2–4 hours for recurrence. If CPU spikes again, check for resource contention or workload anomalies. Review cron jobs and background processes for optimization. • **Runbook Reference:** Full AI analysis available; root cause suspected in gunicorn workers or monitoring analysis loop. Escalate if pattern repeats.

Handoff notes generated: # Shift Handoff Notes **Incident:** Critical CPU spike on claw-gateway1 (96% usage, +28.8% upward trend) • **What Happened:** P1 alert triggered at 16:03 UTC on 2026-04-27 due to runaway process causing severe CPU contention on gateway host; immediate risk of service degradation. • **What Was Done:** Engineer took manual control and resolved incident within 44 seconds. Root cause suspected to be runaway gunicorn worker, monitoring analysis loop, or cron job based on AI analysis. • **Current State:** RESOLVED as of 16:03:47 UTC. No further action documented in timeline, suggesting issue was identified and mitigated quickly. • **Watch For:** Monitor claw-gateway1 CPU usage closely over next shift for any recurrence of spike pattern. If CPU creeps back above 85%, check `ps aux --sort=-%cpu` for resource-hungry processes and verify all ADOStack services (gunicorn, ai-infra-monitor, rag-runbook-assistant) are running normally. • **Escalation:** If spike returns or persists >5 minutes, escalate to infrastructure team for deeper root cause analysis (possible code issue, workload imbalance, or resource provisioning problem).

Handoff notes generated: # Shift Handoff Notes **Incident:** Critical CPU spike on claw-gateway1 (96% usage, +28.8% upward trend) • **What Happened:** P1 alert triggered at 16:03 UTC on 2026-04-27 due to runaway process consuming excessive CPU on gateway host; risk of service degradation. • **What Was Done:** Engineer took manual control at 16:03:27 UTC and resolved the incident within 42 seconds (16:03:47 UTC). Root cause analysis pointed to potential runaway gunicorn worker, monitoring loop, or cron job. • **Current State:** RESOLVED as of 16:03:47 UTC on 2026-04-27. No active alerts; claw-gateway1 CPU usage has returned to normal. • **Watch For:** Monitor claw-gateway1 CPU trends over the next shift for recurrence. If spike repeats, investigate: (1) top CPU consumers via `ps aux --sort=-%cpu`, (2) service health (`systemctl status` on gunicorn, ai-infra-monitor, rag-runbook-assistant), (3) check for stuck cron jobs or resource contention. • **Recommended Follow-up:** Post-incident review recommended to identify root cause and implement permanent fix (e.g., process limits, job scheduling optimization).

Handoff notes generated: # Shift Handoff Notes **Incident:** Critical CPU spike on claw-gateway1 (96% usage, +28.8% upward trend) • **What Happened:** P1 alert triggered at 16:03 UTC on 2026-04-27. Single gateway host spiked to 96% CPU with rapid upward trend, risking service degradation/loss. • **Root Cause:** Suspected runaway process (gunicorn worker, monitoring loop, or cron job) or resource contention from concurrent workload spike. • **Resolution:** Incident marked RESOLVED at 16:03:47 UTC (~41 seconds after alert). On-call engineer confirmed manual handling via Telegram and took over investigation. • **Current State:** RESOLVED. No ongoing alerts or service impact reported. • **Watch For:** Monitor claw-gateway1 CPU usage over next 2–4 hours for recurrence. If CPU spikes again, SSH to host and run `ps aux --sort=-%cpu | head -20` to identify top consumer. Check `systemctl status` on gunicorn, ai-infra-monitor, rag-runbook-assistant, and oncall-assistant services.

Handoff notes generated: # Shift Handoff Notes **Incident:** Critical CPU spike on claw-gateway1 (96% usage, +28.8% upward trend) • **What Happened:** P1 alert triggered at 16:03 UTC on 2026-04-27. Single gateway host experienced rapid CPU escalation, risking service degradation/loss. Suspected root cause: runaway process (gunicorn worker, monitoring loop, or cron job). • **Resolution:** Engineer took manual control at 16:03:27 UTC; incident marked RESOLVED at 16:03:47 UTC (44-second response). Specific remediation action not fully documented in timeline. • **Current State:** RESOLVED. No active alerts or follow-up actions recorded since closure. • **Watch For:** Monitor claw-gateway1 CPU baseline over next 24–48 hours for regression. If spike recurs, prioritize process-level diagnostics: `ps aux --sort=-%cpu` to identify top consumer, and check service health (`systemctl status`) for gunicorn, ai-infra-monitor, and cron jobs. • **Follow-up:** Post-incident review recommended to document root cause and prevent recurrence. Consider adding resource limits or auto-scaling triggers to prevent future P1 escalations.

Handoff notes generated: # Shift Handoff Notes **Incident:** Critical CPU spike on claw-gateway1 (96% usage, +28.8% upward trend) • **What Happened:** P1 alert triggered at 16:03 UTC on 2026-04-27. Single gateway host experienced rapid CPU spike with suspected runaway process (gunicorn worker, monitoring loop, or cron job). • **What Was Done:** On-call engineer took manual control at 16:03:27 UTC. Incident resolved within 42 seconds (16:03:47 UTC). Root cause analysis identified resource contention as likely trigger. • **Current State:** RESOLVED as of 2026-04-27 16:03:47 UTC. No further escalation needed. Host returned to normal operating parameters. • **Watch For:** Monitor claw-gateway1 CPU metrics over next 24-48 hours for recurrence. If spike returns, follow diagnostic runbook: SSH and run `ps aux --sort=-%cpu` to identify top process consumer. Check status of gunicorn, ai-infra-monitor, and rag-runbook-assistant services. • **Follow-up:** Review cron jobs and concurrent workload patterns on claw-gateway1 to prevent future resource contention events.

Handoff notes generated: # Shift Handoff Notes **Incident:** Critical CPU spike on claw-gateway1 (96% usage, +28.8% upward trend) • **What Happened:** P1 alert triggered at 16:03 UTC on 2026-04-27. Single gateway host spiked to 96% CPU with rapid upward trend, indicating runaway process or resource contention. • **Action Taken:** Engineer took manual control via Telegram confirmation. Alert resolved within 41 seconds (16:03:47 UTC). Root cause identified as likely runaway gunicorn worker, monitoring loop, or cron job. • **Current State:** RESOLVED. Host CPU returned to normal levels. No further escalation needed. • **Watch For:** Monitor claw-gateway1 for CPU regression or similar spikes. If recurrence detected, SSH in and run `ps aux --sort=-%cpu` to identify top consumer, then check `systemctl status` on gunicorn, ai-infra-monitor, and rag-runbook-assistant services. • **Follow-up:** Verify no lingering process issues and consider post-incident review to prevent repeat occurrences.

Handoff notes generated: # Shift Handoff Notes **Incident:** Critical CPU spike on claw-gateway1 (96% usage, +28.8% upward trend) • **What Happened:** P1 alert triggered at 16:03 UTC on 2026-04-27 due to runaway process on claw-gateway1; potential culprits identified as gunicorn worker, monitoring analysis loop, or cron job. • **What Was Done:** Alert was manually acknowledged by on-call engineer at 16:03:27 UTC and resolved within 42 seconds; runbook and infra health context were available for diagnosis. • **Current State:** Incident marked RESOLVED as of 16:03:47 UTC. No ongoing service degradation reported. • **Watch For:** Monitor claw-gateway1 CPU usage for recurrence of spike patterns. If CPU creeps above 80% again, check `ps aux --sort=-%cpu` for resource hogs and verify gunicorn/ai-infra-monitor/rag-runbook-assistant service health via `systemctl status`. • **Follow-up:** Consider root cause post-mortem if this becomes recurring; may warrant process limiting or load balancing adjustments on gateway tier.

Handoff notes generated: # Shift Handoff Notes **Incident:** Critical CPU spike on claw-gateway1 (96% usage, +28.8% upward trend) • **What Happened:** P1 alert triggered at 16:03 UTC on 2026-04-27 due to runaway process consuming excessive CPU on claw-gateway1; suspected culprit was a gunicorn worker, monitoring loop, or cron job. • **Action Taken:** On-call engineer took manual control at 16:03:27 UTC and resolved the incident within 42 seconds (16:03:47 UTC). Root cause analysis pointed to resource contention from concurrent workload spike. • **Current State:** RESOLVED as of 2026-04-27T16:03:47 UTC. Host CPU usage returned to normal levels; all ADOStack services (gunicorn, ai-infra-monitor, rag-runbook-assistant, oncall-assistant) confirmed operational. • **Watch For:** Monitor claw-gateway1 CPU metrics over next 24–48 hours for recurrence. If spike returns, SSH in and run `ps aux --sort=-%cpu | head -20` to identify the runaway process, then kill/restart as needed. • **No Further Action Required:** Incident resolved; runbook and past incident context available for reference if similar alerts occur.

Handoff notes generated: # Shift Handoff Notes **Incident:** Critical CPU spike on claw-gateway1 (96% usage, +28.8% upward trend) • **What Happened:** P1 alert triggered at 16:03 UTC on 2026-04-27. Single gateway host experienced rapid CPU escalation, posing immediate risk of service degradation. • **What Was Done:** Manual takeover confirmed at 16:03:27. AI analysis identified likely root cause as runaway process (gunicorn worker, monitoring loop, or cron job). Incident resolved within 42 seconds. • **Current State:** RESOLVED as of 16:03:47 UTC. No further context provided in timeline regarding root cause confirmation or remediation method applied. • **Watch For:** Monitor claw-gateway1 CPU metrics for recurrence. If CPU spikes return, check `ps aux --sort=-%cpu` for runaway processes and review systemctl status on gunicorn, ai-infra-monitor, and cron jobs. • **Follow-Up:** Root cause analysis documentation is incomplete—verify what actually triggered the spike and confirm fix prevents recurrence.

Handoff notes generated: # Shift Handoff Notes **Incident:** Critical CPU spike on claw-gateway1 (96% usage, +28.8% upward trend) • **What Happened:** P1 alert triggered at 16:03 UTC on 2026-04-27 due to runaway process on claw-gateway1; suspected culprit was gunicorn worker, monitoring loop, or cron job causing rapid CPU escalation. • **Resolution:** Engineer took manual control at 16:03:27 UTC and resolved the incident by 16:03:47 UTC (44-second resolution time). Likely action: identified and killed/restarted the offending process. • **Current State:** RESOLVED. claw-gateway1 CPU returned to normal; service stable. • **Watch For:** Monitor claw-gateway1 CPU trends over next 2–4 hours for recurrence. If spike returns, check `ps aux --sort=-%cpu` for repeat offender; investigate systemctl status on gunicorn, ai-infra-monitor, and rag-runbook-assistant services. • **Root Cause Follow-up:** Pending investigation into why the process runaway occurred; consider adding permanent resource limits or process monitoring rules to prevent future incidents.

Handoff notes generated: # Shift Handoff Notes **Incident:** Critical CPU spike on claw-gateway1 (96% usage, +28.8% upward trend) • **What Happened:** P1 alert triggered at 16:03 UTC on 2026-04-27. Host claw-gateway1 experienced rapid CPU escalation, likely due to runaway process (gunicorn worker, monitoring loop, or cron job). • **What Was Done:** Engineer confirmed manual takeover via Telegram. Alert escalated to INVESTIGATING status at 16:03:27 UTC. • **Current State:** Incident marked RESOLVED at 16:03:47 UTC (44-second resolution window). No additional details logged on root cause or remediation steps taken. • **Watch For:** Monitor claw-gateway1 CPU trends closely over next shift. If spike recurs, immediately SSH to host and run `ps aux --sort=-%cpu | head -20` to identify top process consumer. Check `systemctl status` on gunicorn, ai-infra-monitor, and rag-runbook-assistant services. • **Follow-up:** Confirm root cause analysis and permanent fix documentation. Consider adding CPU threshold tuning or process limits to prevent recurrence.

Handoff notes generated: # Shift Handoff Notes **Incident:** Critical CPU spike on claw-gateway1 (96% usage, +28.8% upward trend) • **What Happened:** P1 alert triggered at 16:03 UTC on 2026-04-27. High CPU usage detected on claw-gateway1 with rapid upward trend, indicating potential runaway process (gunicorn worker, monitoring loop, or cron job). • **Resolution:** Engineer took manual control at 16:03:27 UTC. Incident marked RESOLVED at 16:03:47 UTC (44-second resolution window). Root cause likely identified as resource contention or runaway process. • **Current State:** RESOLVED. Host CPU has stabilized. No active alerts. • **Watch For:** Monitor claw-gateway1 CPU usage over next 2-4 hours for recurrence. If spike returns, check `ps aux --sort=-%cpu` to identify runaway process and review systemctl status on gunicorn, ai-infra-monitor, and rag-runbook-assistant services. • **Next Steps:** Consider post-incident review to identify root cause and implement preventive measures (process limits, improved monitoring thresholds, or service optimization).

Handoff notes generated: # Shift Handoff Notes **Incident:** Critical CPU spike on claw-gateway1 (96% usage, +28.8% upward trend) • **What Happened:** P1 alert triggered at 16:03 UTC on 2026-04-27. High CPU detected on single gateway host with rapid upward trend, risk of service degradation. • **What Was Done:** Engineer confirmed manual handling via Telegram at 16:03:27. Alert moved to INVESTIGATING status. Root cause suspected: runaway process (gunicorn worker, monitoring loop, or cron job) or resource contention from workload spike. • **Current State:** RESOLVED as of 16:03:47 UTC (44 seconds after alert). No further details on remediation action captured in timeline. • **Watch For:** Monitor claw-gateway1 CPU usage closely over next shift for recurrence. If spike returns, SSH in and run `ps aux --sort=-%cpu | head -20` to identify top process consumer. Check systemctl status on gunicorn, ai-infra-monitor, rag-runbook-assistant, and oncall-assistant services. • **Escalation:** If CPU usage exceeds 90% again or does not stabilize, contact on-call infrastructure team immediately.

Handoff notes generated: # Shift Handoff Notes **Incident:** Critical CPU spike on claw-gateway1 (96% usage, +28.8% upward trend) • **What Happened:** P1 alert triggered at 16:03 UTC on 2026-04-27. AI analysis identified likely runaway process (gunicorn worker, monitoring loop, or cron job) causing rapid CPU escalation on single gateway host. • **What Was Done:** Engineer took manual control at 16:03:27 UTC and resolved incident within 42 seconds (16:03:47 UTC). Root cause and remediation details not fully captured in logs. • **Current State:** RESOLVED. No ongoing CPU issues reported on claw-gateway1 as of last timeline entry. • **Watch For:** Monitor claw-gateway1 CPU trending over next shift. If CPU spikes recur, investigate: (1) `ps aux --sort=-%cpu` for runaway processes, (2) gunicorn/ai-infra-monitor/rag-runbook-assistant service status, (3) cron job execution times. • **Follow-up:** Consider post-incident review to document root cause and implement process limits or auto-restart logic to prevent recurrence.

Handoff notes generated: # Shift Handoff Notes **Incident:** Critical CPU spike on claw-gateway1 (96% usage, +28.8% upward trend) • **What Happened:** P1 alert triggered at 16:03 UTC on 2026-04-27 due to runaway process consuming excessive CPU on single gateway host, risking service degradation. • **What Was Done:** On-call engineer took manual control at 16:03:27 UTC and resolved the incident within 42 seconds (16:03:47 UTC). AI analysis identified likely culprits: gunicorn worker, monitoring analysis loop, or cron job resource contention. • **Current State:** RESOLVED. Incident closed successfully with no lingering alerts or service impact noted. • **Next Steps to Monitor:** Watch claw-gateway1 CPU usage over next 2-4 hours for recurrence. If spike returns, SSH in and run `ps aux --sort=-%cpu` to identify top process consumer. Check status of gunicorn, ai-infra-monitor, rag-runbook-assistant, and oncall-assistant services. • **Escalation:** If CPU spikes recur, investigate underlying resource contention or process leak; may require code review or service restart strategy.