Severity
P1 — claw-gateway1 CPU at 94.2%, trending +61.5%, will breach 95% ceiling within minutes; risk of service degradation/outage.
Root Cause
- Runaway process consuming CPU (identify via
top/ps aux)
- Deployment or workload spike triggering resource exhaustion
Actions
- SSH to claw-gateway1 and run
top -bn1 | head -20 + ps aux --sort=-%cpu | head -15 to identify culprit process.
- Cross-check Incident Logger for pattern: spike vs. sustained; assess if recent deploy correlates.
- Kill or throttle offending process if safe; else prepare for controlled restart.
- Confirm CPU drops below 85% and stabilizes.
- Document process name and CPU% spike in ticket for post-incident review.
Watch
- CPU % — must drop to <80% within 5 min; if still >90%, escalate immediately.
- Process count — watch for new processes spawning; indicates cascading failure.
Escalate If
CPU remains >95% after process termination OR unable to identify culprit within 3 minutes.